Contact Us

Here’s how to get in touch with BISSELL, whether you need to talk orders, product support or just give us feedback, please find the correct details below: Sales Enquiries

  • Do you need some help deciding which BISSELL product you need?

  • Do you require assistance in making a purchase on

  • Have you already bought a BISSELL product from us and have a question regarding your order?

  • Do you have any feedback or comments on the website’s performance?

  • We’re always happy to hear compliments or recommendations on the BISSELL Direct support team performance. Feel free to get in touch on the details below:

Call us on: 0344 888 33 55 or email at:, (include your order number if applicable).

Sales: Phone lines and e-mail opening hours:

  • Monday - Friday: 9AM - 9PM
  • Saturday & Sunday: 9AM - 5PM
  • UK Public Holidays: Closed

BISSELL Consumer Care/Product Support

  • Do you have a warranty claim?

  • Do you need assistance with a product that does not work as you expected?

  • Would you like to get an update on your product's repair progress?

  • Do you have any feedback on BISSELL products in general?

  • We love to improve our service to you, so please tell us if you found the BISSELL Consumer Care team helpful, or if there anything that could be improved?

Call us on: 0344 888 66 44(Option 1) or email us at:

Customer Care: Phone lines and e-mail support opening hours:

  • Monday - Friday: 9AM - 7PM
  • Saturday: 10AM - 5PM
  • Sunday and UK Public Holidays: Closed Order Enquiries

Press Enquiries

For press and media enquiries please contact / 0117 9733300

By Mail

Unit 20, Buckingway Business Park,
CB24 4AE

BISSELL DIRECT is managed and controlled by Stearn Electric Company Limited Trading As Beam Group, Registered in England with company number 00201097 and VAT registration number GB 927 2027 36